At FurniHaven Shop, we understand that receiving your carefully selected furniture and home accessories is just as important as choosing them. That’s why we’ve partnered with world-class delivery providers to ensure your items arrive safely and efficiently, wherever you are in the world.

Please note: We currently cannot deliver to some remote areas in Asia and certain other locations. During checkout, our system will automatically verify if we can deliver to your address.

Our Shipping Options

Standard Shipping (£12.95)

For those who want their items quickly, our standard shipping option uses premium carriers DHL or FedEx. With this service:

  • Orders are processed within 1-2 business days
  • Delivery typically takes 10-15 days after dispatch
  • Includes tracking information
  • Professional handling of your furniture items

This option is recommended for time-sensitive purchases or when you need more precise delivery tracking.

Free Shipping (Orders over £50)

For orders totaling £50 or more, we’re pleased to offer free shipping via EMS:

  • Orders are processed within 1-2 business days
  • Delivery typically takes 15-25 days after dispatch
  • Includes basic tracking information
  • Great value for larger furniture purchases

Perfect for complete bedroom sets, garden furniture packages, or when you’re furnishing multiple rooms.

What to Expect After Ordering

Once you’ve placed your order with FurniHaven Shop, here’s what happens next:

  1. Order Processing: Our team carefully prepares your items for shipment within 1-2 business days.
  2. Dispatch Notification: You’ll receive an email with tracking information when your order leaves our warehouse.
  3. In Transit: Your furniture is safely on its way to your home via your chosen shipping method.
  4. Delivery: The carrier will contact you to arrange delivery details when your package is nearing its destination.

Tip: For large items like bedroom furniture sets or garden buildings, please ensure you have adequate space and assistance available for delivery.

International Delivery Information

As a global retailer (excluding some Asian and remote areas), we’re experienced in international furniture delivery:

  • All necessary customs documentation is handled by us
  • Delivery times may vary slightly depending on local customs clearance
  • Please check your country’s import regulations for large furniture items

Returns & Exchanges

We want you to be completely satisfied with your FurniHaven purchase. If for any reason you need to return an item:

  • You have 15 days from receipt to initiate a return
  • Items must be in original, unused condition
  • Some large furniture items may require special return arrangements

For full details, please visit our Returns & Exchanges page.

Need help? Our customer service team is always happy to assist with any delivery questions. Contact us at [email protected].

Thank you for choosing FurniHaven Shop for your home and garden furniture needs. We’re committed to making your delivery experience as smooth and enjoyable as your shopping experience.